How it works
Enter it once.
The whole system uses it.
This page walks through what actually happens: setup in under an hour, then one complete clinic day inside the system from the first appointment to closing the books.
Day one
Setup in four steps
No server to buy and no technician visit. The four steps below usually finish in under an hour, and then you book your first real appointment.
Create the clinic account
Name, country, and specialty. The country sets your currency, VAT rate, and invoicing requirements automatically, so nothing has to be configured by hand later.
About 5 minutes
Add doctors and working hours
Each doctor's days, hours, and the duration of each visit type they offer. This step is exactly what lets the calendar refuse a conflict instead of accepting it.
About 20 minutes
Import patients and your price list
One file of patients and their numbers, another of service prices. The historical archive can wait — old files get entered at each patient's next visit.
About 30 minutes
Switch on reminders and start booking
Enable appointment reminders and set how far ahead they go out, then book the first real appointment. From that moment the front desk works in the system, not the diary.
About 10 minutes
An ordinary day
One full day inside the system
Not a feature tour — what genuinely happens in a working clinic, in the order it happens.
Before opening
The first screen shows today's appointments in order, who confirmed and who never replied, and who is carrying an open balance from a previous visit.
Reminders already went out automatically last night
Arrival and waiting
A patient arrives, gets checked in, and joins the queue. Another walks in without booking, is added to the line, and can see their position instead of asking every ten minutes.
Waiting time is measured from here, not from the booked time
Inside the room
The doctor opens the file and sees the full history: past visits, medications, allergies, and the last result. They document the visit, write the prescription, and order a test.
Services delivered are recorded during the visit, not after
The invoice
The invoice is ready before the patient reaches the desk, because it was assembled from the services recorded during the visit — with the right tax and any remaining package sessions applied.
No service is delivered without landing on an invoice
The insurance claim
For an insured patient the claim is built from the recorded diagnosis and billed services with no re-entry, and enters the follow-up list until it is accepted or rejected.
Any rejection reason is captured so the next claim avoids it
Closing the day
One dashboard shows the day's revenue, visits completed but never billed, stalled claims, and the patients who did not show and need rescheduling.
Nobody assembles these numbers — they are a by-product of the day
Why nothing is retyped
One record, six stops
The name typed at booking is the same one that appears on the invoice, the claim, and the report. No copying, no pasting, and no second version to contradict the first.
- 01
Booking
Name, phone, and visit type
- 02
Arrival
Check-in and queue entry
- 03
The visit
Diagnosis and services delivered
- 04
The invoice
Amount, tax, and what was paid
- 05
The claim
Diagnosis and services to the insurer
- 06
The report
All of the above, computed live
The first month
Move one function a week, not everything at once
The rollout that fails is the one that tries to switch the whole clinic in a single day. This sequence keeps the clinic running throughout.
| Stage | What you move | What you notice |
|---|---|---|
| Week one | Appointments only | Double bookings disappear from day one |
| Week two | New patients and clinical notes | The full file in front of the doctor, no cabinet search |
| Week three | Invoices and the price list | Services that were delivered but never charged surface |
| Week four | Insurance claims and reporting | Your first real monthly number instead of an estimate |
Do not run both systems in parallel for long
One week is enough to verify the migration. Anything longer means double entry and two conflicting sources for the same fact, and the team stops trusting which one is the reference.
Start with step one now
Creating the account takes five minutes, and the 30-day trial includes every feature with no credit card.